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chapter 22
Tools for Enterprise Performance Evaluation

goals   discussion   goals achievement  fill in the blanks   multiple choice   problems    check list and key terms  

GOALS ACHIEVEMENT

Select the appropriate response.

A responsibility accounting system is based on the organizational structure of the firm.

true   or   false

Under which type of responsibility unit are operations or departments not directly involved in revenue generating activities?

investment center   or   cost center

Both profit centers and investment centers hold managers accountable for the revenues and expenses of the responsibility unit.

true   or   false

When evaluating performance under a responsibility accounting system, management should be held accountable for revenues, expenses, and investments that are both controllable and uncontrollable.

true   or   false

As production levels fluctuate, which of the following budgets tend to become meaningless.

static   or   flexible

With a flexible budget, which cost component is the same no matter the presumed level of activity?

variable production cost   or   fixed factory overhead

Standard costs are used in the construction of both static and flexible budgets.

true   or   false

Which standard takes into account normal inefficiencies related to scrap, waste, spoilage, and worker inefficiencies?

ideal standard   or   acheivable standard

With an ideal standard, workers can be expected to perform better because of the continued motivation to try and achieve the unachievable.

true   or   false

The materials quantity variance is computed by comparing the actual quantity of materials used to the standard quantity of materials which should have been used for the production achieved.  Which prices should be used in this comparison?

standard prices   or   actual prices

The net of the labor rate variance and labor efficiency variance will produce the total labor variance.

true   or   false

If overhead is applied on the basis of direct labor hours, then the variable overhead efficiency variance calculations incorporate the same number of actual and standard hours as used in the computation of the direct labor variances.

true   or   false

All unfavorable variances should be investigated.

true   or   false

The use of highly skilled employees beyond that anticipated may result in unfavorable labor rate variances, and what type of labor efficiency variances?

favorable   or   unfavorable

A balanced scorecard approach to performance evaluation might consider financial, customer, and/or process outcomes.

yes   or   no